Create a Wire In
Learn how to notify Localpayment of a deposit. After notification and processing, your funds will be credited and ready for payouts or exchange.
Important
The Wire In notification process is not used for Stablecoins. Instead, please follow the Stablecoin Wire In flow.
Prerequisites
Before you begin, ensure you have:
Access Requirements
- Valid credentials for the Localpayment Business Portal
- User account with appropriate security settings permissions
Technical Requirements
- Payment instructions from the Treasury Team for the account you wish to settle
- The payer's bank account details (the account the funds were sent from), to select it or register a new one
- Proof of payment documentation (PDF, JPEG, PNG, or DOC format, under 2MB)
- Access to your email for OTP verification
Authorization Flow Option
If you need additional verification for Wire Ins, please contact Localpayment support to enable the Authorization flow. When enabled, an Authorizer user must approve the Wire In request before the transaction is marked as Received.
Navigation Path
To access the Wire In creation page:
Side Menu → Settlement & Exchange → Wire In → CreateStep-by-Step Guide
Follow these steps to create a new Wire In:
- Navigate to the Settlement & Exchange module.
- Select the Wire In section.
- Select Create.
- Select a Country from the dropdown list. Only countries with payment instructions associated and Wire In enabled will be displayed in the list.
- Choose the account you want to settle by clicking the Add Funds button next to the desired account.
- Carefully review the Payment Details (beneficiary bank information and your account details), then click Continue to proceed.
If you need the payment instructions for your records, click Download Payment Instructions to save a copy.
- On the Create Wire IN step, select the Payer Bank Account (the bank account the payer used to send the funds) from the dropdown, or click ADD to register a new one.
Payer Bank Account is mandatory
You must select or add a Payer Bank Account before you can confirm the Wire In. Along with Amount and Proof of Payment, this is a required field: the Confirm button stays disabled until all three are completed.
- Enter the transferred amount in the Amount field, upload your Proof of Payment, and click the Confirm button. A confirmation code will be sent to your registered email address.
- Enter the confirmation code in the designated field and click the Confirm button to complete your Wire In request. A success message will be shown, and your Wire In request will be submitted for processing. You can track the status of your Wire In in the Activity section.
Verify your balance
Once your Wire In is submitted, you can verify the account balance in the Clients Accounts report, which lists balances by currency and country along with Payin status columns (Approved, In Progress, Authorized, On Hold).
Need Help? If you have questions about this process or any other feature, our support team is here for you. We can assist with troubleshooting, integration planning, and optimization.
Updated 23 days ago