Activity report

Prerequisites

Before you begin, ensure you have:

Navigation Path

Side Menu → PayIn → Refunds → Activity Report

Managing Your Payin Refund Requests

View Activity Reports

Follow these steps to access and download your refund activity data:

1. Navigate to the PayIn module from the main dashboard menu.
2. Within the PayIn module, select the Refunds section from the submenu.
3. Click on the Activity Report section to view your refund information.
4. Apply relevant filters to refine your search results.
5. Review the displayed refunds matching your criteria.
6. Click the View button.
7. Review the refund information, including:
   • Batch Information: Status, source, number of transactions, and total amount.
   • Transaction Status Summary: The percentage of transactions in each status.
   • Transactions Processed: The percentage of transactions that have been processed.
   • Payment Information: External ID, beneficiary details, bank account information, currency, amount, result, and details.
8. Click the View Warnings icon to open the details panel.
9. A list of the specific warning details will be displayed.

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Step 1

Navigate to the PayIn module from the main dashboard menu.

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Available Filters

Refine your refund activity search using the following criteria:

• Client: Originating client name
• Country: Source country for the refund request
• Date Range: Specific time period for request history
• Batch ID: Specific batch ID