System Status & Incident Updates
Stay informed about the operational status of Localpayment's APIs and services. Our real-time status dashboard is your official source for service health, incident updates, and maintenance notifications.
Live Status Dashboard
Access the status page: https://status.localpayment.com/
Get instant visibility into all Localpayment services with live status indicators and automatic updates.
Receive notifications about incidents and maintenance windows affecting your integrations.
What's Available on the Status Page
Core Services Status
Monitor the health of essential Localpayment infrastructure:
- Overall System Status – Global platform health indicator
- PayIn APIs – Payment acceptance and processing endpoints
- PayOut APIs – Disbursement and withdrawal services
- Localpayment V3 – Latest API version availability
- Authentication Services – OAuth and API key validation systems
Country-Specific Operations
Track payment service availability across our coverage area:
- Global real-time status by country
- Country-level payment method availability
- Regional processing center health
- Local banking system connectivity
Infrastructure & Dependencies
Visibility into underlying systems that power our platform:
- AWS service components
- CDN and edge network status
- External payment provider integrations
- Database and caching layer health
Incident History & Reporting
Access detailed records of past incidents and resolutions:
- Complete incident timeline with timestamps
- Root cause analysis for major outages
- Resolution details and preventive measures
- Service uptime statistics and SLA reports
When to Check the Status Page
Before contacting support, always check the status page when experiencing:
- Unexpected API errors or timeout responses
- Transaction processing delays or pending payments
- Connectivity issues or network errors
- Unusual behavior in production environments
- Higher than normal failure rates
Best Practices
Save the status page URL for quick access during troubleshooting sessions.
Enable notifications to receive proactive updates about incidents affecting your services.
Make the status page your first stop before escalating issues to support.
Our engineering team updates the status page in real-time, ensuring you always have the most current information about system availability and performance.
Need Help? If the status page shows all systems operational but you're still experiencing issues, contact our support team with your specific error details.
Updated 27 days ago
