Refunds

Refund Bank Transfer

The "Refunds" functionality allows external users to request a refund of the amount paid in a payin transaction. It is available through API or Frontend (Panel).

Below you will find the Panel tutorial:

Create Payin Refund

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Info

• The transaction can only be refunded if the status is completed.
• The refund must be made to the total amount of the payin.
• The beneficiary and destination account information must be the same as the data from which the payment originates.

Authorization Refund Bank Transfer

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Info

• Your account must be set to require authorization for refunds.
• An administrator will need to authorize the refund before it can be processed.
• Administrators can authorize refunds from the "Pending Authorization" menu option within the "Refunds" menu.

Refund Card Capture

The "Refunds" functionality allows external customers/users to request a refund of the amount paid. It is available through API or Panel.

Manual Transaction Refund Capture

Refund Cash

The "Refunds" functionality allows external customers/users to request a refund of the amount paid. It is available through API or Panel.

Create Refund Cash

Authorization Refund Cash