Refunds

Under the Refund menu you will be able to process manual refunds from the front end for each method.

Refund Bank Transfer

The "Refunds" functionality allows external users to request a refund of the amount paid in a payin transaction. It is available through API or Frontend (Panel).

Below you will find the Panel tutorial:

Create Payin Refund



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Info

  • The transaction can only be refunded if the status is completed.
  • The refund must be made to the total amount of the payin.
  • The beneficiary and destination account information must be the same as the data from which the payment originates.

Authorization Refund Bank Transfer


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Info

  • Your account must be set to require authorization for refunds.
  • An administrator will need to authorize the refund before it can be processed.
  • Administrators can authorize refunds from the "Pending Authorization" menu option within the "Refunds" menu.


Refund Card Capture

The "Refunds" functionality allows external customers/users to request a refund of the amount paid. It is available through API or Panel.


Manual Transaction Refund Capture



Refund Cash

The "Refunds" functionality allows external customers/users to request a refund of the amount paid. It is available through API or Panel.

Create Refund Cash


Authorization Refund Cash