Wallets Overview

Localpayment's Wallet payment method provides a secure, automated solution for businesses to send funds directly to beneficiaries' digital wallet accounts. Whether you're paying partners, contractors, or processing refunds, our platform streamlines global money transfers with comprehensive compliance and real-time tracking.

Supported Countries & Coverage

Our Wallet payout service spans a comprehensive network of countries and territories, each with dedicated support documentation. We provide detailed guides for every supported region, including local wallet providers, Service Level Agreements (SLAs), processing times, and available currencies.

To process wallet payouts, you can use one of two methods, depending on the destination country and wallet:

Direct Wallet Transfer: You send money to a digital wallet via Wallet payment method.
- Guide: Send Funds via Wallet
- Available for:
  
  Bolivia
  Peru
Bank Transfer to Wallet: You send money via a bank transfer, which is credited to the recipient's digital wallet.
- Guide: Send Funds via Bank Transfer
- Available for:
  
  Argentina
  Bolivia
  Brazil
  Chile
  Colombia
  Mexico
  
  🏳️
  Bolivia Exception
  Payouts to 053-TIGO MONEY (BILLETERA MOVIL) are processed using the Bank Transfer to Walle method.

Need coverage in additional countries? Contact our support team to discuss expansion opportunities and timeline for new market availability.

Common Use Cases

Wallet Payouts serve diverse business needs across industries:

Affiliate & Partner Programs

Automate recurring or performance-based commission payments to your affiliate network. Perfect for:

Marketing affiliate commissions
Referral program rewards
Partner revenue sharing
Performance bonuses

Workforce & Contractor Payments

Efficiently compensate your global workforce for completed projects and services:

Freelancer project payments
Remote contractor salaries
Consultant fees
Temporary staff wages

Platform & Marketplace Operations

Distribute earnings to sellers and service providers on your platform:

Marketplace seller payouts
Gig economy earnings (drivers, delivery personnel)
Service provider payments
Creator monetization

Customer Service & Claims

Process refunds and settlements directly to customers' accounts:

Purchase refunds
Insurance claim payouts
Dispute resolutions
Overpayment corrections

How It Works

Our Wallet Payout process prioritizes security, compliance, and transparency. Here's the complete end-to-end workflow:

Step-by-Step Process

Payout Request: Client initiates a payout through the Localpayment dashboard or API.
Payout goes to "Pending Authorization" status: Request enters queue awaiting Client approval.
Authorization: Client reviews transaction details and provides final approval.
Payout changes to "Received" status: Localpayment confirms receipt of the authorized payout request.
Compliance Review: Our compliance team validates the transaction against security and regulatory requirements.
Validation Complete: Transaction passes all compliance checks and proceeds to processing.
Payout changes to "Locked" status: Funds are reserved in your account and committed to the transaction.
Network Instruction: We initiate the secure fund transfer to the beneficiary's digital wallet.
Payout changes to "In Progress" status: Transaction enters the wallet network processing pipeline.
Fund Assignment: Beneficiary's digital wallet receives and credits the funds to the target account.
Wallet Confirmation: We receive official confirmation of successful fund delivery.
Payout changes to "Completed" status: Transaction is finalized with full status update in our system.
Client Notification: You receive confirmation of successful payout completion.

Prerequisites

Before initiating your first wallet payout, complete these essential requirements:

Account Setup & Verification

Complete account setup and validate all required business and financial information. Our Make Your First Test Payment guide covers the entire onboarding process.

Account Funding

Maintain adequate cleared funds to cover payout amounts plus fees. Follow our Wire In instructions to add funds to your account balance.

Implementation Guide

Ready to send your first digital wallet payout? Our comprehensive implementation guide includes:

API integration steps
Country-specific requirements
Mandatory field definitions
Local compliance regulations
Sample API requests/responses
Troubleshooting assistance

Post-Payout Operations

After initiating a bank transfer payout, you can perform several post-payout operations. Availability depends on the transaction's status and the destination country's banking regulations.

Returns & Recalls

Returns: Automatically handled failed transactions returned by the wallet network.
Recalls: Client-initiated retrieval of funds from completed transactions (subject to network policies).

Cancellation

Before Processing: Cancel payouts in "Pending Authorization", "Locked", "On Hold", or "Received" status.
Restrictions: Cannot cancel once status changes to "In Progress".

Low Balance Alerts

Receive proactive, automated notifications when your account balance falls below the threshold required for scheduled payouts, helping you avoid failed transactions.

Reporting

Access comprehensive, detailed reports with full export functionality to streamline your accounting, auditing, and financial reconciliation processes.

Webhooks

Instant Status Updates: Real-time notifications for all transaction state changes (e.g., from "Received" to "In Progress").
Failed Event Alerts: Immediate alerts for failed transactions, cancellations, or system errors.
Payload Details: Complete transaction data included in each notification for automated system updates.